Modernizing Availability Thinking at Babylon

Babylon has a vision to bring affordable and accessible healthcare to the world. A key part of that vision is having a highly available global platform for healthcare delivery that is a delight to use for both customers and clinicians. In this talk, Tom will cover their ongoing journey to adopt an alternative (or complementary) SLI & SLO-based approach, the advantages of that approach, what they’ve learned along the way, and what’s left to do.