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The Buzz on Honeycomb Academy
April 3, 2025
David Marchante

David Marchante

The Buzz on Honeycomb Academy

At Honeycomb, we believe that observability should be accessible, effective, and transformative. That’s why our customer education team is thrilled to introduce Honeycomb Academy, a learning hub designed to help our customers of all experience levels master observability, OpenTelemetry, and the Honeycomb platform.

Best Practices
News & Announcements
AI: Where in the Loop Should Humans Go?
March 3, 2025
Fred Hebert

Fred Hebert

AI: Where in the Loop Should Humans Go?

AI is everywhere, and its impressive claims are leading to rapid adoption. At this stage, I’d qualify it as charismatic technology—something that under-delivers on what it promises, but promises so much that the industry still leverages it because we believe it will eventually deliver on these claims.

Best Practices
LLMs
The Future and The Floor: Framing Investments for Growth
January 27, 2025
Hannah Henderson

Hannah Henderson

The Future and The Floor: Framing Investments for Growth

There are a limited number of investments that a team can make in any given year and it can be daunting to choose the “right” ones. To simplify our options, I keep coming back to “the future” and “the floor.”

Best Practices
Software Engineering
A Vicious Cycle: Data Hidden Behind Lock and Key
October 11, 2023
Savannah Morgan

Savannah Morgan

A Vicious Cycle: Data Hidden Behind Lock and Key

Understanding production has historically been reserved for software developers and engineers. After all, those folks are the ones building, maintaining, and fixing everything they deliver into production. However, the value of software doesn’t stop the moment it makes it to production. Software systems have users, and there are often teams dedicated to their support.

Best Practices
Teams & Collaboration
Why Are My Tests So Slow
July 27, 2022
Charity Majors

Charity Majors

“Why Are My Tests So Slow?” A List of Likely Suspects, Anti-Patterns, and Unresolved Personal Trauma

If you get CI/CD right, a lot of other critical functions, behaviors, and intuitions align to be comfortably successful and correct with minimal effort. If you get it wrong, you will spend countless cycles chasing pathologies. It’s like choosing to eat your vegetables every day vs choosing a diet of cake and soda for fifty years, then playing whack-a-mole with all the symptoms manifesting on your poor, moldering body.

Best Practices
Software Engineering
Useful Things Banner
July 12, 2022
Rynn Mancuso

Rynn Mancuso

What Are Some Useful Things to Look for Right Away When You Get Data into Honeycomb?

Here’s what some of our customers had to say about Honeycomb features that they found value in right away.

Best Practices
Observability
blog_AMO_liz
June 16, 2022
Liz Fong-Jones

Liz Fong-Jones

Going On Call for the First Time

Miss O11y addresses common concerns of being on call and provides helpful advice on how to overcome any fear it may bring.

Ask Miss O11y
Best Practices
Culture
blog_tracking_on-call_health_featured_image
May 24, 2022
Fred Hebert

Fred Hebert

Tracking On-Call Health

If you have an on-call rotation, you want it to be a healthy one. But this is sort of hard to measure because it has very abstract qualities to it. For example,  are you…

Best Practices
blog_OReilly_Book_Launch_featured_image-1
May 10, 2022
Charity Majors

Charity Majors

✨ The ✨ Book✨ Is ✨ Done✨

The book is done. The book is FINISHED. There will be no more writing of the book! Holy macaroni. If you think you might be sensing just a SMIDGE of relief, you wouldn’t be…

Best Practices
Observability
blog_o11y_for_new_teams_pt_1_featured_image-2
April 26, 2022
Josh Levin

Josh Levin

Observability for New Teams: Part 1

Any significant shift in an organization’s software engineering culture has the potential to feel tectonic, and observability (o11y for short)—or more specifically, Observability Driven Development—is no different. Leaning into observability, which calls for tool-enhanced…

Best Practices
Observability
blog_OnCallogy_featured_image-1
April 12, 2022
Fred Hebert

Fred Hebert

OnCallogy Sessions

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context.  It’s therefore critical to have…

Best Practices
blog_lead_high_perf_eng_teams_thumbnail
January 5, 2022
Harrison Calato

Harrison Calato

How to Effectively Lead High-Performing Engineering Teams

What are the foundational elements of a high-performance engineering team? While there’s no silver bullet, a few common threads make up the fabric of engineering teams that set the standard for velocity, quality, and…

Best Practices
Teams & Collaboration
blog_AMO_jessitron
December 2, 2021
Jessica Kerr

Jessica Kerr

Ask Miss O11y: Tracing Is for Async, Too

I have a good sense of how to use traces to understand my system’s behavior within request/response cycles. What about multi-request processes? What about async tasks spawned within a request? Is there a higher-level…

Ask Miss O11y
Best Practices
Tracing
blog_AMO_liz
November 18, 2021
Liz Fong-Jones

Liz Fong-Jones

Ask Miss O11y: Mapping Out Your Observability Journey

Dear Miss O11y: It feels so overwhelming to get started with observability. I want to use Honeycomb, but it feels like I can’t justify spending the time and money without having proof of how…

Ask Miss O11y
Best Practices
Instrumentation
blog_AMO_charity
November 12, 2021
Charity Majors

Charity Majors

Ask Miss O11y: I Don’t Want to Be On Call Anymore. Am I a Monster?

“Can a subject matter expert ever step down?” Have you written anything about how to solve the ‘nobody wants to be on-call as a subject matter expert to support people handling incidents’ problem? My best idea…

Ask Miss O11y
Best Practices
Teams & Collaboration