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Roel Vista
Senior Support Engineer
Roel brings 9 years combined experience in DevOps and Technical Support. He joins Honeycomb as a Senior Support Engineer. He loves landscape photography and enjoys being in nature. One day, he hopes to visit all of the US National Parks.
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July 6, 2023
Driving Exceptional Support: Unleashing Support Power with Honeycomb
n technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team.