Meet the Author
Priscilla Lam
Author
Priscilla is a Product Manager with 6+ years of broad experience in engineering, product, and design roles. Before joining Honeycomb, she worked as a TPM to create data visualization software in the energy industry. Priscilla takes her jack of all trades approach into her personal life where she cycles through periods of painting, food tinkering, and learning new hobbies.
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Aligning Business and Engineering Goals with Honeycomb SLOs
Setting clear, measurable goals is essential for any successful team. However, aligning those goals with the technical work can be challenging in the fast-paced world of software engineering. Engineers might focus on reducing latency or improving uptime, while business leaders look at revenue and customer satisfaction. It gets tricky to track the impact between the two to justify when specific engineering initiatives are important, why, and how they impact the bottom line. Everyone may feel the work is important, but it’s hard to see or remember why!